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Bug 797325 - [Windows 7] Reports with charts will not load
Summary: [Windows 7] Reports with charts will not load
Status: RESOLVED DUPLICATE of bug 797283
Alias: None
Product: GnuCash
Classification: Unclassified
Component: Reports (show other bugs)
Version: 3.6
Hardware: PC Windows
: Normal normal
Target Milestone: ---
Assignee: reports
QA Contact: reports
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2019-07-25 21:47 EDT by b5296815
Modified: 2021-09-23 17:23 EDT (History)
4 users (show)

See Also:


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Description b5296815 2019-07-25 21:47:58 EDT
Version: 3.6
Build ID: 3.6+(2019-06-29)
Finance::Quote: 1.47


All my reports that involve charts (Expenses chart, asset chart, networth linechart/barchart) will not load and just end up giving me the "Windows is not responding". I left them running for an hour and they don't load.

I've tried reinstalling, installing an older version (2.6.21) and on a different computer and it still crashes.

My other reports like income statement and piecharts all work though.
Comment 1 Christopher Lam 2019-07-25 22:59:42 EDT
The crashes on 3.6 may be bug 797283 this bug doesn't exist in 3.5 -- could you try?

The 2.6.21 crashes are unknown though.
Comment 2 Christopher Lam 2019-07-25 23:01:41 EDT
PS https://wiki.gnucash.org/wiki/Tracefile and any report output in %TEMP% would be useful in either 3.6 or 2.6.21 crashes
Comment 3 b5296815 2019-07-26 00:57:50 EDT
Thanks Christopher, 3.5 works fine for my reports.

My trace files are mostly empty but I managed to get one.
Anyway, this seems to be the error, the .html reports open fine my browser though.

* 12:46:17  WARN <gnc.scm> barchart has no non-zero data.
Comment 4 John Ralls 2021-09-23 17:23:42 EDT
Since it worked in 3.5 we'll assume that it was bug 797283.

*** This bug has been marked as a duplicate of bug 797283 ***

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