Have downloaded new program. No change. This is log from windows? Files that help describe the problem: C:\Users\Bernice\AppData\Local\temp\WERA17A.tmp.WERInternalMetadata.xml C:\Users\Bernice\AppData\Local\temp\WERAD2E.tmp.appcompat.txt C:\Users\Bernice\AppData\Local\temp\WERAF8F.tmp.mdmp I began using program in last day or so. Regards Bernice
Please attach those three files using the "Add an attachment" link above. If there's a file c:\Users\Bernice\AppData\Local\temp\gnucash.trace.XXXXXX (XXXXXX will be random letters and numbers) attach that as well. There may be several if you tried to start GnuCash more than once; attach only the most recent. Please also describe at what point GnuCash crashed. If the splash screen is still displayed, what did it say at the bottom? If the GnuCash window had come up, what was displayed and what button or menu item did you click that ended in the crash?
triage: the files suggested are not gnc specific; I suggest this is cleared when the next tidy up of issues is done.
Requested information not provided after 4 months. Please reopen this when you're able to provide it.
