GnuCash
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Bug 796933 - Backspace key doesn't work, sometimes.
Summary: Backspace key doesn't work, sometimes.
Status: RESOLVED FIXED
Alias: None
Product: GnuCash
Classification: Unclassified
Component: User Interface General (show other bugs)
Version: 3.2
Hardware: PC Linux
: Normal normal
Target Milestone: ---
Assignee: ui
QA Contact: ui
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-10-31 17:10 EDT by Paul
Modified: 2021-09-23 15:59 EDT (History)
6 users (show)

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Description Paul 2018-10-31 17:10:25 EDT
When I start GnuCash, and try to enter a new transaction, I am nearly always met with the desktop error dig when I used the backspace key.  GnuCash doesn't respond and cannot delete the previous character I typed.  The highlighted autocomplete text after the point goes away, but I cannot backspace over the previous text.

Does anyone else see this?

This happens always when I start GnuCash *after* scheduled transactions are updated.  If I save and quit GnuCash and start GnuCash, again, things work fine.  But, next month, when I start GnuCash again, scheduled transactions run and again I cannot use the backspace key.

This started happening several months ago, but I never had the problem before that and I've been using GnuCash for about 12 years.  I switched from my distribution's gnucash package to the version on flatpak not long before this issue started, though.  commit 4172fe88db

I wonder if it's related to bug 661915, but I'm pretty sure XIM has been active for a long time prior to this issue, so that doesn't fit.
Comment 1 John Ralls 2018-10-31 22:08:23 EDT
I don't think it has anything to do with bug 661915, that one's really old. There's a current bug with XIM but it's a hard crash so probably unrelated.

We've had a running issue with keys and quickfill but it's hard to know which to look at since you didn't enter what version of GnuCash you're using. Please  do that up at the top.
Comment 2 Paul 2018-10-31 23:07:40 EDT
Sure, no problem.

I'm up-to-date on flatpak.  Is that not a channel controlled by the official team?
Comment 3 John Ralls 2018-10-31 23:56:03 EDT
It's not, and if it's 3.2 it's a release behind: We released 3.3 at the end of December.
3.2 was afflicted with bug 796665, the backspace and a couple of other keys being disrupted by copy/paste operations.

Might a copy or paste be the source of "sometimes"?
Comment 4 Paul 2018-11-01 00:30:54 EDT
Okay, great.  I got 3.3, now.  We'll see how that goes.

I don't know how copy/paste could be related to the problem.  The only condition I can correlate with the issue is when there are scheduled transactions that get run on startup.  I don't know how that is related, either, but I have noticed the correlation.
Comment 5 Alex Peters 2018-12-30 21:45:48 EST
I have experienced the same intermittent issue for several months using GnuCash 3.3 on a Windows computer, so any Linux-specific things can probably be ruled out as a problem.  (Should I raise this as a new bug?)

I have routinely also experienced this issue without the use of scheduled transactions, so they too might be a red herring.

I am quite copy-and-paste-heavy, so there's a good chance that this has been causing my instances of this problem, but I must admit that even with that in mind, I still can't identify what specifically causes the problem to start.
Comment 6 Geert Janssens 2019-01-10 15:00:04 EST
GnuCash 3.4 has been released recently and has received another round of keyboard behaviour fixes.

Can you test whether you still see intermittent backspace key failures and report back here ?
Comment 7 Paul 2019-01-12 15:02:57 EST
I don't think I experienced this problem on 3.3.  Since I moved back to my distro version, I haven't noticed it.  I don't know when I'll get 3.4 from the distro, so, yes, I can report back, but it might be a while.  I just checked, and 3.4 has not been packaged, yet.

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